Apple announced Friday, July 2, that the reception signal issues that many new iPhone 4.0 owners are complaining about, is a simple bug that can be fixed.
In their announcement Friday, Apple said it had found a “simple and surprising” cause for the widely reported reception problems that dates back to the original iPhone.
But their explanation was more confusing than clarifying.
Apple wrote on their website:
“Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength.”
Consequently, the iPhone could be showing 4 bars but really it is only 2 bars.
“Their big drop in bars is because their high bars were never real in the first place,” Apple said.
Apple said it will release a free software update within the next several weeks to fix the iPhone reception problem.
When initial complaints came in about the iPhone 4.0 having poor reception, Steve Jobs replied in an email saying, “Just avoid holding it in that way.”